Warranty information

Information about ResMed warranty

• I purchased a new device from overseas recently, now it is not working well, can you help to repair it?
• What is the warranty period for ResMed products?
• What is ResMed's warranty policy?
• What is the warranty for AirFit F20 / AirTouch F20
• I am living in Asia, can I buy device from US?
• Is my unit under warranty?
• Some ResMed authorized service centers use ozone for decontamination, does that affect the limited warranty?
• I use an ozone device that doesn’t modify the ResMed device. If I continue to use it, will it affect the ResMed device limited warranty?
• When does the limited warranty change take effect?
• Can I use an ozone device with my ResMed mask?
• Can I use an ozone device with ResMed device accessories (i.e. water tub and/or air tubing)?
• Does the limited warranty change for damage caused by ozone exposure apply to all ResMed devices (e.g. S9™, Air10™, Astral™, etc.)?
• How do I clean my product? Can I use the SoClean 2 with my device/accessories?
• Is my warranty still applicable if I move from one country to another?
• My device is not working (as expected), what is wrong?