Unable to Download data from SD card using Internet Explorer. Getting an error message “Loading is taking longer than expected. Continue to wait or refresh the page(F5) to try again”

AirView

Ensure that the option “Enable the next generation Java Plug-in (requires browser restart)” is enabled for the SD card download to work in Internet Explorer.

Please assess its compatibility with other applications used within the organization (consult with your organization's IT team) before enabling this option.

This option can be accessed by browsing to Start>Setting>Control Panel>Java> Advanced>under the “Java Plug-in” section.

The other workaround is to use Firefox browser to download data from the SD card.