1. ResMed Asia Product Support
  2. Technical Service
  3. Troubleshooting on AirSense 10, AirStart, AirCurve, Lumis

The following message is displayed on the device: "System fault, refer to user guide, Error 004 Description: Main PCB over temperature"

AirSense 10, AirStart, AirCurve, Lumis

Possible Causes:

  • Issue with device conditions
  • Blocked filter
  • Air tubing blocked
  • Water in the air tubing
  • Faulty main PCB

Solutions:

  • Ensure ambient temperature conditions within specified operating range
  • Ensure device is not covered.
  • Allow device to cool before re-use. Disconnect power supply then reconnect to restart device
  • Replace filter
  • Allow device to cool down
  • Power-cycle to remove message
  • Check air tubing and remove any blockages. Press dial to clear message
  • Empty water from air tubing. Disconnect power supply then reconnect to restart device.
  • Replace main PCB if the above solutions do not work