My therapy data has not been sent to my care provider
AirSense 10, AirStart, AirCurve, Lumis
Possible Cause:
- Wireless coverage may be poor.
- The No wireless connection icon is displayed on the top right of the screen. No wireless network available.
Solution:
- Make sure that the device is placed where there is coverage (ie, on your bedside table, not in a drawer or on the floor). The Wireless signal strength icon indicates good coverage when all bars are displayed and poor coverage when fewer bars are displayed.
- If the above does not work, send the SD card to your care provider. The SD card also contains your therapy data.