Why am I not able to see bars on my mask seal chart?
myAir, Data
We’re sorry for any confusion caused in reviewing your data. If no bars are displayed on the Mask seal chart for certain days, this means that your mask leak value was too low to register for those days.
If you suspect a difference between the data on your device and myAir, or have concerns regarding your mask seal data, please contact your health care or home medical equipment provider. They have access to our clinical systems, which can be reviewed to apply their clinical expertise in providing you with the best therapy and equipment.