Every day, or after each use, patients should:
Every week, patients should:
Please note that the headgear can be washed without being disassembled and that the dye used in the headgear may run during the first wash. If any component remains unclean after cleaning, or if there is visible deterioration of a system component (cracking, discolouration, tears, etc.), that component should be replaced.
We recommend that your patients use natural or pure products/solutions to clean their mask, as the residual vapours that are left behind from non-natural cleaners can be inhaled if not rinsed thoroughly.
ResMed has recommended and validated procedures in accordance with ISO17664 for cleaning, disinfecting and sterilising masks for multipatient use in a sleep lab, clinic or hospital. Please refer to the following Disinfection and sterilisation guide to see which parts:
Please note that not all components require disinfection. The headgear does not require disinfection and should not be washed in disinfection chemicals.
Other components also do not require disinfection and should not be washed in disinfection chemicals. This applies to:
Thoroughly washing the headgear and the above components between patients is acceptable.
If your patient’s mask is uncomfortable, try re-fitting it or try a different size or type of mask.
If you experience difficulties in fitting your patient’s mask, please refer to the mask user guide for instructions.
If your patient has facial hair, some masks might work better than others. Contact us to find out whether a different style of mask might offer more comfort or a better fit.
Everyone is different! Full face masks cover more of the face, while nasal masks and nasal pillows masks cover less. It really does come down to personal preference and which type of mask best suits your patients’ needs.
Our full face masks are a good option if your patients suffer from nasal congestion or tend to breathe through their mouth when they sleep.
When discussing mask types with your patients, you might want to consider factors such as their facial anatomy, their facial hair, whether or not they wear glasses or are claustrophobic, whether they like to read or watch television while wearing their mask, etc.
If your patient’s mask is leaking air, there’s probably a problem with the seal or the fit. Reasons for mask leak, and suggested solutions, include:
If your patient is still having problems with leaks, why not try using a heated humidifier or one of the latest positive pressure (PAP) devices? Our PAP devices automatically measure and compensate for unintentional leaks to ensure the correct pressure is maintained. Heated humidifiers can greatly reduce mouth breathing and nasal congestion, both of which are associated with leaks.
If your patient needs to over-tighten the mask to obtain a seal, the cushion size may be wrong or a forehead support might be incorrectly adjusted. Please refer to the question above for suggestions on identifying and resolving problems with fit.
Most ResMed mask cushions are made from silicone. True allergic reactions to silicone are extremely rare. In fact, skin irritation, pressure sores and blisters are more commonly caused by other associated factors rather than the silicone material itself.
If your patient is suffering from skin irritation, it might be that:
If your patient is still having issues with skin irritation, it might be helpful to place porous hypoallergenic skin tape over sensitive or irritated areas to create a barrier between the skin and the mask.
If your patient is suffering from nasal irritation, a heated humidifier might help. Constant air flow, especially at high treatment pressures, can lead to dryness, nasal irritation and nosebleeds. Humidifiers provide relief from nasal irritation and dryness by adding warmth and moisture to the air delivered by the CPAP or bilevel system.
Nasal oil products can also be used to help treat and prevent dryness.
Patients whose masks leave marks on their face or who experience soreness on the bridge of their nose, are probably having to strap the mask too tightly to make a seal. Please see the answers to the questions above on this page for suggestions on improving the fit and seal of the mask.
If these problems persist, why not suggest SoftWraps or Gecko nasal pads? SoftWraps are gentle cloth padding for the mask’s silicone headgear that help to stop your patient’s mask slipping and reduce the appearance of strap marks on the face. The Gecko nasal pad is a comfortable, soft strip that is placed across the nasal bridge to help reduce skin irritation and facial sores, minimise mask leak, and improve overall mask comfort.
If your patient’s eyes are sore, it may be due to a mask leak. This is a common problem that can arise if the mask doesn’t seal properly or doesn’t fit the face properly. For suggestions on how to resolve this problem, please see the answers to the questions above on this page.
If the mask is being removed during sleep, it may be because your patient suffers from nasal congestion. If your patient has a history of sinus and allergy problems, a full face mask and/or humidification may offer better treatment.
If your patient finds it difficult to sleep because the mask gets in the way, your patient might find a Contour CPAP Pillow helpful. With the Contour Pillow, the mask is less likely to rub or press on the face, which increases comfort and can also reduce leakage caused by distortion. The Contour Pillow helps patients sleep more comfortably while wearing their CPAP mask whether they sleep on their side, their back or their stomach, and it also helps to create a more open airway for easier breathing.
ResMed is happy to offer fitting templates for many of our masks. Click on a mask below to open a PDF file of the fitting template. Please note the following when using these templates:
ResMed nasal mask fitting templates:
ResMed full face mask fitting templates:
If your patient’s mask is noisy, it might mean that it doesn’t seal properly. See our recommendations above: make sure the mask is properly fitted, correctly assembled, clean and in good condition. If your patient is still having problems, try a different size or type of mask.
Remember to fit the mask while your patient is in sleeping position: if they sleep lying down with no pillows, fit the mask like that; if they sleep in a recliner, fit the mask that way. This is important because our facial muscles change when we lie down and they relax even more when we sleep.
Mask noise can also be an indication that your patient’s mask is leaking air. This is a common problem that can arise if the mask doesn’t seal properly or doesn’t fit your patient’s face properly.
It’s easy to download the user guide from this page.