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    • What is MyAir? Digital Health & Data
    • Guidelines on fitting your mask Masks
    • Sizing for your AirTouch F20 Masks
    • Fitting your AirTouch F20 Masks
    • Disassembling your AirTouch™ F20 Masks
    • Cleaning your AirTouch™ F20 (Daily) Masks
    • Cleaning your AirTouch™ F20 (Weekly) Masks
    • Managing leak with your AirTouch™ F20 Masks
    • How do I fit the ResMed AirFit™ N20 Masks
    • Assembling your AirTouch™ F20 Masks
    • Maintaining your AirTouch™ F20 Masks
    • AirSense™ 10 Setup Sleep Devices
    • AirSense™ 10 Therapy Follow-up Sleep Devices
    • How do I setup my AirMini™ ? Sleep Devices
    • ResScan™ support Diagnostics
    • ApneaLink™Air Support Diagnostics
    • Why is MyAir™ data not showing? Digital Health & Data
    • Help me find the user guide for ResMed AirStart™ 10 Sleep Devices
    • AirFit™ P10 - Mask Performance Managing leak, getting the best from your P10 Masks
    • How do I know which mask is right for me? Masks
    • What are the different types of CPAP masks that ResMed offers? Masks
    • How can I connect my AirMini™ machine with the AirMini™ app on my smartphone? Sleep Devices
    • Can you suggest a good travel sized machine? Travel
    • I will be travelling with my therapy machine. Is there anything I should know? Travel
    • Can I use my sleep apnea machine on a plane? Travel
    • Will I be able to power my ResMed CPAP machine overseas? Travel
    • I am going on a cruise. Can I use my machine on the boat? Travel
    • How do I find the right size for my AirFit™ N20 Classic nasal mask cushion ? Masks
    • How do I fit the ResMed Airfit™ N20? Masks
    • How do I clean my AirFit™ N20 Classic nasal mask daily? Masks
    • What size AirFit F30 full face mask cushion is right for me? Masks
    • Disassembling AirFit™ N20 Classic Masks
    • Assembling your AirFit™ N20 Classic Masks
    • Hair care tips for AirFit™ N20 Masks
    • How do I find the right size for my AirFit™ P10? Masks
    • AirFit™ P10 Headgear Tips Masks
    • Travelling with your equipment Travel
    • What is the difference between AirStart 10 and AirSense 10? Sleep Devices
    • Disassembling your AirFit™ F20 Masks
    • AirFit™ P10 Fitting and Adjustment Masks
    • Managing leak with your AirFit™ N20 Classic Masks
    • Weekly cleaning of your AirFit™ 20 Classic Masks
    • Sizing your AirFit F20 Masks
    • Fitting your AirFit™ F20 Masks
    • Assembling your AirFit™ F20 Masks
    • Cleaning your AirFit F20 Masks
    • Maintaining your AirFit™ F20 Masks
    • Managing leak with your AirFit F20 Masks
    • Haircare Tips for AirFit F20 Masks
    • AirFit™ P10 Cleaning Masks
    • AirFit P10 component replenishment Masks
    • AirFit P10 Misshapen pillows Masks
    • Pixi Paedetric Support Masks
    • How to clean the AirMini™? Sleep Devices
    • AirMini Inspection and Replenishment Sleep Devices
    • How to use HumidX & HumidX Plus on AirMini™ Sleep Devices
    • Troubleshooting CPAP Treatment Sleep Devices
    • Where to download MyAir App Digital Health & Data
    • Which CPAP machines work with myAir™? Digital Health & Data
    • What is my username? Digital Health & Data
    • Why does it say my machine is already registered? Digital Health & Data
    • How do I find the 3 digit device number to register my machine on MyAir Digital Health & Data
    • The link to activate my account expired. Now what? Digital Health & Data
    • How to setup MyNight Digital Health & Data
    • Password not working Digital Health & Data
    • I forget my password. How do I reset it? Digital Health & Data
    • How does myAir calculate my score? Digital Health & Data
    • What does "events per hour" mean? Digital Health & Data
    • How do I manage leaks Masks
    • It says my machine wasn't used last night, but I know I used it. Digital Health & Data
    • My score is not available. What can I do? Digital Health & Data
    • I got a new machine and updated my serial number and device number. Why don't I see data? Digital Health & Data
    • What happens if I use my CPAP machine in multiple segments (ie, naps)? Digital Health & Data
    • Why can't I see my data from previous sleep sessions? Digital Health & Data
    • How many days of data are available in myAir? Digital Health & Data
    • Can I get data that was recorded prior to registration? Digital Health & Data
    • When does my machine send my data? Digital Health & Data
    • Can I still use myAir when I travel? Digital Health & Data
    • Can I share my sleep therapy report? Digital Health & Data
    • Why haven't I received a confirmation email? Digital Health & Data
    • What information is shared with social media such as Facebook and Twitter? Digital Health & Data
    • Where can I download ResScan? Diagnostics
    • My CPAP machine displayed an error message. What should I do? Sleep Devices
    • How do you protect my privacy? Digital Health & Data
    • How do I clean my air tubing? Tubing
    • Why doesn't my heated tubing feel warm? Tubing
    • How often should I replace my headgear? Masks
    • How often should I replace my mask cushion? Masks
    • How often should I change my filter? Sleep Devices
    • Where do I buy masks, ResMed devices and replacements? Masks
    • Can I turn off the humidifier? Humidifiers
    • How do I know if my humidifier is working? Humidifiers
    • Do I need to use distilled water in my humidifier? Humidifiers
    • What does the flashing snowflake mean? Humidifiers
    • Where can I find my pressure and other machine settings? Sleep Devices
    • How do I connect my machine to the internet? Sleep Devices
    • How do I change my CPAP machine settings? Sleep Devices
    • How do I turn airplane mode on? Travel
    • How do I enable SmartStart? Sleep Devices
    • Why does my machine keep blowing air after I turn it off? Sleep Devices
    • My pressure feels lower than it used to. Why? Sleep Devices
    • When I get up to use the toilet, should I turn my machine off or leave it running? Sleep Devices
    • Why does my mask leak in front? Masks
    • I have a beard. How can I get a better mask fit? Masks
    • When do I experience short periods of high mask leak? Masks
    • Astral Setup Information Respiratory Care
    • Stellar Guides Respiratory Care
    • Living with CPAP: 7 tips for a better experience Sleep Devices
    • How soon after starting treatment will I notice an improvement? Sleep Devices
    • What causes snoring? Sleep Health & Therapy Tips
    • What is AHI? Sleep Health & Therapy Tips
    • Good sleep habits Sleep Health & Therapy Tips
    • How do I clean the AirFit™ P30i weekly? Masks
    • How do I remove the vent from the ResMed AirFit™ P30i? Masks
    • How do I clean the AirFit™ P30i mask daily? Masks
    • How do I disassemble and assemble my AirFit P30i nasal pillows mask? Masks
    • How do I disassemble the ResMed AirFit™ P30i? Masks
    • How do I select the frame size for the ResMed AirFit™ P30i? Masks
    • How do I fit the ResMed AirFit™ P30i? Masks
    • How do I manage leaks on the ResMed AirFit™ P30i? Masks
    • Is the AirFit F20 autoclavable? Masks
    • Is the AirFit N20 autoclavable? Masks
    • My mouth is very dry and uncomfortable after therapy Sleep Devices
    • What is expiratory pressure relief (EPR™)? Sleep Devices
    • How does the Ramp feature work? Sleep Devices
    • Why is there a device specifically for women? Sleep Devices
    • The air pressure seems too high Sleep Devices
    • I have stopped therapy, but my device is still blowing air. Sleep Devices
    • The air pressure seems too low Sleep Devices
    • I am getting droplets of water on my nose, in the mask and air tubing Masks
    • What is AutoRamp™ with sleep onset detection? Sleep Devices
    • Why do the AirSense™ 10 and AirCurve™ 10 devices come with the HumidAir™ heated humidifier built-in? Humidifiers
    • How do I know if my humidifier is working? Humidifiers
    • What is warm-up mode? Humidifiers
    • Can I use the HumidAir™ heated humidifier without a water tub? Humidifiers
    • What happens if the water tub runs out of water? Humidifiers
    • What does the humidifier smiley face in Sleep Report mean? Humidifiers
    • What are the symptoms of sleep apnea? Sleep Health & Therapy Tips
    • What is obstructive sleep apnea (OSA)? Sleep Health & Therapy Tips
    • What is the most common treatment option for sleep apnea? Sleep Health & Therapy Tips
    • What is insomnia and why is it happening to me? Sleep Health & Therapy Tips
    • I think I have a sleep problem, where do I get help? Sleep Health & Therapy Tips
    • What should I do if i think I have a sleep problem? Sleep Health & Therapy Tips
    • What is sleep apnea? Sleep Health & Therapy Tips
    • What are the treatment options for sleep apnea? Sleep Health & Therapy Tips
    • Can I monitor my CPAP therapy to see how I'm doing? Digital Health & Data
    • When should I start feeling better after beginning my CPAP therapy? Sleep Devices
    • Fitting your CPAP mask for the first time Masks
    • Which CPAP mask is best for side sleepers? Masks
    • Does the Resmed AirFit P10 nasal pillow come with the tube or will it fit my existing tube that I have? Masks
    • Which ResMed CPAP machine is best for me? Sleep Devices
    • Are CPAP machines loud? Sleep Devices
    • How do I fix a noisy sleep apnea machine? Sleep Devices
    • How much water should my humidifier use overnight? Humidifiers
    • Can I adjust my comfort settings on the AirMini machine? Sleep Devices
    • Why do I need a humidifier for my CPAP therapy? Humidifiers
    • Any tips on managing mask leak with the AirFit™ F30 full face mask? Masks
    • Do your masks have different sizes. How do I make sure I get the right size? Masks
    • Should I be cleaning my CPAP machine? Sleep Devices
    • Can I reduce nasal congestion with my CPAP machine? Masks
    • Do I need to send my airline a letter saying I'm going to travel with my ResMed CPAP machine? Travel
    • How can using a humidifier improve the comfort of therapy? Humidifiers
    • What is 'rainout'? Humidifiers
    • I've heard that wrapping the hose with fabric will help with "rainout." Is this true? Humidifiers
    • Why does the HumidX need to be thrown away after 30 days of opening? Humidifiers
    • How often should I clean the water tub in my humidifier? Humidifiers
    • Is the ResMed H5i Humidifier Chamber safe for the dishwasher? Humidifiers
    • How do I start my therapy on my AirMini machine? Sleep Devices
    • Can I add humidification to my AirMini machine? Sleep Devices
    • When should I replace my HumidX and HumidX Plus humidifier? Humidifiers
    • What's the difference between the nasal pillow mask, nasal mask or full face mask? Masks
    • How noisy will my sleep apnea machine be? Sleep Health & Therapy Tips
    • What are the benefits of using ResMed’s AutoSet (APAP) machines? Sleep Devices
    • Can the Airsense 10 AutoSet machine be used as a fixed pressure as well as auto pressure? Sleep Devices
    • I've heard that APAP modes work only for people on low to moderate pressures. Is this true? Sleep Devices
    • How does AutoSet handle hypopnea events? Sleep Devices
    • How fast does AutoSet evaluate and respond to changes? Sleep Devices
    • How does the machine know to adjust pressure in AutoSet mode? Sleep Devices
    • Is bisphenol A (BPA) used in the manufacture of ResMed machines and other equipment? Is it safe? Sleep Devices
    • What is CPAP tubing? Tubing
    • What types of CPAP tubes are available? Tubing
    • What is "The Dashboard" on my AirMini machine? Sleep Devices
    • When should I replace my AirMini machine tubing? Sleep Devices
    • What size AirFit™ F30 full face mask cushion is right for me? Masks
    • How do I clean my AirFit™ F30 full face mask daily? Masks
    • How do I clean my AirFit F30 full face mask weekly? Masks
    • How do I disassemble and assemble my AirFit™ F30 full face mask? Masks
    • How do I pack up my CPAP machine for travel? Travel
    • Do I need to take my machine with me if I am hospitalised while travelling? Travel
    • Will my CPAP machine count towards my carry on luggage limit? Travel
    • How do I contact an authorized ResMed Dealer Contact Us
    • How do I select the frame size for the ResMed AirFit™ N20? Masks
    • What is the price of your products? Sleep Devices
    • Where do I go to service or repair my machines and masks? Technical Service
    • Does AirMini™ have a humidifier? Sleep Devices
    • How does ActiveAir improve breathing comfort? Sleep Devices
    • How does ActiveAir technology enable a smaller CPAP? Sleep Devices
    • Does AirMini have a battery? Sleep Devices
    • Will I be able to use the AirMini™ as a full time machine? Sleep Devices
    • What therapy mode does the AirMini™ offer? Sleep Devices
    • Does the AirMini™ have a DC-DC converter available? Sleep Devices
    • How many hours should I use my therapy device for each day? Sleep Devices
    • Why can't I get my Air 10 model without wireless connectivity? I don't want it! Sleep Devices
    • Why is there no HMX on the F20? Masks
    • How do I get the AirMini™? Sleep Devices
    • What accessories are available for the AirMini™? Sleep Devices
    • How do I obtain a compliance report for my therapy using AirMini™? Sleep Devices
    • Whats different about "For Her"? Sleep Devices
    • Why cant I get the new product without Wireless at a cheaper price? Sleep Devices
    • What is the battery recommendation & do we need to turn off humidification for Air Series products? Sleep Devices
    • Can you clean the filter? Sleep Devices
    • What is the Warranty on ClimateLineAir Tube Tubing
    • Why is my data not visable in Airview Sleep Devices
    • Why is my data not visible in MyAir? Sleep Devices
    • How can I tell if the device is in Airplane (flight) mode. Sleep Devices
    • Does the S9 power supply work on the Air devices? Sleep Devices
    • What happens if the tub runs out of water? Sleep Devices
    • Will the humidifier work WITHOUT the water tub? Humidifiers
    • How does Airplane (Flight) Mode work? Sleep Devices
    • What is the Device Number (DN) Sleep Devices
    • When will Patient Data transmit to AirView? Digital Health & Data
    • What does the "Faulty Device" message mean? Sleep Devices
    • What does Mild to Moderate Sleep Apnea mean, this is the Indication for Use on the "For Her" Device. Sleep Health & Therapy Tips
    • How does wireless work in the Air Series products? Sleep Devices
    • What is "Air Solutions" and how is it different from S9? Sleep Devices
    • I'm not seeing information specific to my mask in the Sleep Library. Masks
    • My humidifier is not using any water. How can I tell that my humidifier is working? Humidifiers
    • Can the CPAP device be recycled? Sleep Devices
    • Are the Air 10 devices Latex free? Sleep Devices
    • Does the Mask Fit feature work with non-ResMed masks? Masks
    • What type of mild detergent does ResMed recommend using to clean my device? Masks
    • Can I use tap water to fill my humidifier? Humidifiers
    • I am getting a dry or blocked nose. Sleep Devices
    • My therapy data has not been sent to my care provider. Digital Health & Data
    • I am entering my Challenge question answers but it will not accept them. What is wrong? Digital Health & Data
    • I have forgotten my password, how do I reset it? Digital Health & Data
    • I do not remember the answers to my Security questions. How do I reset these? Digital Health & Data
    • I can't access myAir? Digital Health & Data
    • I can't register my device in myAir Digital Health & Data
    • I haven't received my registration email. Digital Health & Data
    • I have a new/different email address, can I update it/ Digital Health & Data
    • I'm not seeing past data. Digital Health & Data
    • Is my data secure? Digital Health & Data
    • I can't view the pdf in the sleep library? Digital Health & Data
    • Results on my dashboard are different than on the device Digital Health & Data
    • Where can I get myAir? Digital Health & Data
    • How does CSR detection work, how do you measure it. Digital Health & Data
    • The "No wireless connection" icon is displayed on the device. Sleep Devices
    • What is ResMeds recommended practice for cleaning or sterilizing the device between patients? Sleep Devices
    • Can you use an extension cord or a surge protector with the device? Sleep Devices
    • Where can I find the Serial Number and Device Number of the machine? Sleep Devices
    • Do AirSense™ 10 devices score CSR differently from the ApneaLink Air? Sleep Devices
    • Which criteria is used for the apnea scoring in the for Her device? Sleep Devices
    • Is it possible to do remote settings changes for patients who are not being monitored remotely? Sleep Devices
    • How often is Remote Assist data uploaded to AirView? Digital Health & Data
    • Are AirStart™ 10 devices compatible with AirView™? Sleep Devices
    • What do the icons on my Device display mean? Sleep Devices
    • I have stopped therapy but the device is still blowing air. Sleep Devices
    • What temperature does the warm-up feature heat up to and how long does it take to reach? Sleep Devices
    • The floor pressure in the for Her algorithm is set after 5 apneas – what is the time limit? When is this reset? Sleep Devices
    • What is the noise difference between S9 & Air devices? Sleep Devices
    • Can patients use myAir™ with their AirStart™ 10 device? Digital Health & Data
    • Are AirStart™ 10 devices compatible with ResScan™? Sleep Devices
    • Are all Air10™ accessories compatible with AirStart™? Sleep Devices
    • What data is available on AirStart™ 10? Sleep Devices
    • How many days of data is stored on the AirStart™ 10 SD card? Sleep Devices
    • Are AirStart™ 10 mask settings the same as AirSense™ 10 and AirCurve™ 10™? Sleep Devices
    • Does AirStart™ 10 weigh the same as AirSense™ 10 and AirCurve™ 10 devices? Sleep Devices
    • What differences are there in the remote setting changes between Air 10 devices and S9? Sleep Devices
    • Why can't I make changes to a patient's remote monitoring within AirView? Digital Health & Data
    • How many days of data is stored on the AirStart™ 10 device? Sleep Devices
    • Are the AirStart™ 10 dimensions the same as AirSense™ 10 and AirCurve™ 10 devices? Sleep Devices
    • What type of tubing is included with AirStart™ 10? Sleep Devices
    • Is the SD Card included with AirStart™ 10 the same as AirSense™ 10? Sleep Devices
    • What are the differences and similarities between the AirStart™ 10 APAP algorithm and the AirSense™ 10 AutoSet algorithm? Sleep Devices
    • Is the S9 filter cleanable Sleep Devices
    • Do we register detailed data on the machine? Sleep Devices
    • If the SD card is not in the S9, is it possible afterwards to retrieve the statistics/summary data from the machine with a SD card? Sleep Devices
    • Can you customize what data a patient sees on the LCD screen; can you remove AHI? Sleep Devices
    • Where can I get an S9 Clinical manual? Are they included with the device? Sleep Devices
    • How is an electrical error in the Climate Line indicated? Tubing
    • Does ResMed offer a 9ft tube for the S9? Sleep Devices
    • What is the warranty on the ClimateLine tube? Tubing
    • How do I get Oximetry with the S9? What parts do I need to Order? Sleep Devices
    • Is adding O2 safe? Sleep Devices
    • Where should O2 be added? At the mask, near the device? Sleep Devices
    • Which SD cards can be used with S9 devices? Sleep Devices
    • Why must the ResMed supplied SD cards be used? Sleep Devices
    • Can I use the miniSD or microSD cards with S9? Sleep Devices
    • Can I use miniSDHC or microSDHC cards with S9 devices? Sleep Devices
    • Is there a DC converter for the S9? Sleep Devices
    • Is there a cleaning plug for the H5i tub? Humidifiers
    • What do the lights on the H5i signify/mean? Humidifiers
    • The water level in my H5i does not seem to drop very far even though I used it for a full night. Is this normal? Humidifiers
    • What is the difference between Astral and Trilogy for battery support – internal and external? Respiratory Care
    • What is the total weight of Astral with the mobility bag, batteries, etc? Respiratory Care
    • Is there a tray or something that takes up less space on the bedside table for Astral? Respiratory Care
    • So if Astral can ventilate to a certain volume, why is ResMed coming out with iVAPS? Respiratory Care
    • Does ResMed have a sip and puff? Respiratory Care
    • Who is the decision maker on life support scripting? Respiratory Care
    • Will Astral have data capabilities? Respiratory Care
    • How did we come up with 35,000 operating hours? Are a certain number of years associated with 35,000 hours? Respiratory Care
    • Is Astral water tested and waterproof? Respiratory Care
    • What is the Astral screen made of? Respiratory Care
    • How many cycles are the batteries good for? Respiratory Care
    • What is the resistance of the HME? Respiratory Care
    • What are the procedures for ApneaLink Plus? Diagnostics
    • Where do I position the recorder and effort belt for best data results? Diagnostics
    • What is the price of the device? Sleep Devices
    • What is ResMed's warranty policy? Warranty information
    • Can I use oxygen with the Slimline & Climateline tubing? Tubing
    • How much storage does the S9 deice use on the SD card? Sleep Devices
    • Can I use SDHC cards with S9 devices? Sleep Devices
    • Can I use SDXC cards with S9 devices? Sleep Devices
    • Why do we have an external PSU for S9 Series? Sleep Devices
    • Is there a simple way for me to check that my H5i heater plate is working properly? Humidifiers
    • The S9 H5i humidifier heater plate does not seem to get as hot as the heater plate on the H4i. Is this normal operation and what are the main design changes between the H5i and H4i that affect heater Humidifiers
    • Is it possible to use the SlimLine tube with the S8? Is it possible to use the SimLine tube with another device? Tubing
    • How hot does the bottom of the humidifier get after use? Do patients need to protect surfaces? Humidifiers
    • Is there any calibration needed requiring more than the device that is needed when replacing the expiratory flow sensor? Respiratory Care
    • If a double limb circuit is used, does ResScan report Vte or Vti? It does not specifically note either on the report. Respiratory Care
    • How many channels does the ApneaLink™ Plus record? Diagnostics
    • Is my warranty still applicable if I move from one country to another? Warranty information
    • Can you combine the data from two myAir accounts? Digital Health & Data
    • How can I login using Face ID? Digital Health & Data
    • Can I print my myAir sleep report? Can I create a report from myAir? Digital Health & Data
    • Does my AirSense machine use WiFi to transmit data? Digital Health & Data
    • Why am I not able to see bars on my mask seal chart? Digital Health & Data
    • How do I register my S9 machine? Will my S9 machine work with myAir? Digital Health & Data
    • What does the smiley face in my machine mean? Sleep Devices
    • How do I change the language on the myAir mobile app? Digital Health & Data
    • What do I need for my device to work while camping or traveling? What battery should I use with my unit? Travel
    • How long will my device run on the RPSII external battery source? Sleep Devices
    • Can I set up two CPAP machines using the same email address? Can I set up one CPAP machines with two different email addresses? Digital Health & Data
    • Can I get a compliance report from myAir? How can I get a detailed report? Digital Health & Data
    • How can I monitor two machines using one myAir app? Digital Health & Data
    • How to change start date of my therapy? Digital Health & Data
    • How do I change my mask in myAir? Digital Health & Data
    • My machine is displaying a ClimateLine fault error message. Now what? Sleep Devices
    • Do you have an FAA compliance letter for my machine? Travel
    • Where can I buy your product? Contact Us
    • Just created a myAir account. Where is the historical data? How many days of data are available in myAir? Why can't I see my data from previous sleep sessions? Why can't I see my data past 30 days? Digital Health & Data
    • Patients who sleep through noon (12:00pm) believe they are missing data Why does myAir say I used the machine less than I did? Digital Health & Data
    • How do I access data on my AIR10 device's SD card? Can I get more detailed data than myAir shows from the SD card? Digital Health & Data
    • Why does myAir say I took my mask off twice, when I only took it off once? Does myAir deduct points if I take my mask off to use the bathroom? Digital Health & Data
    • Why can't I see myAir data? I have poor or no cellular coverage. How can I see my myAir data? Digital Health & Data
    • Can I link myAir to other health apps? Digital Health & Data
    • Where can I see my REM sleep in myAir? Digital Health & Data
    • Will I be able to view the myAir data after I return from overseas? Digital Health & Data
    • Why there is no chart shown in my therapy report (No data available on myAir)? Digital Health & Data
    • How are usage hours calculated? Digital Health & Data
    • How is mask seal calculated? Digital Health & Data
    • Where can I see my previous myAir score? Digital Health & Data
    • How do I read the myAir report? Digital Health & Data
    • How do I change my machine in myAir? Digital Health & Data
    • Why isn't my device functioning as expected? My device is not working. What can I do? Sleep Devices
    • What type of battery is required while traveling? Is there a battery that is approved for my CPAP device when camping? Sleep Devices
    • Who do I notify if I won't be using the CPAP device for a while? I will not be using my machine. Can you stop the non-use notifications? Digital Health & Data
    • When I finish therapy, do I have to leave the machine on? When will my machine transmit last night's data? Digital Health & Data
    • Is there a mobile app for myAir? Is there an iPhone app for myAir? Is there an Android app for myAir? Is there a Windows phone app for myAir? Is there a Blackberry app for myAir? Digital Health & Data
    • Can I take my machine on airplanes? What documents are required while traveling with CPAP devices? Where can I get a printed copy of the ResMed FAA compliance letter? Sleep Devices
    • Why can I not capture the myAir screen on the Android app? Digital Health & Data
    • How do I turn on Airplane Mode on my machine? Travel
    • Can I add my AirMini to myAir? Digital Health & Data
    • The date on my device is incorrect. How do I fix it? Sleep Devices
    • Will my machine work in other countries? Travel
    • Can I use the SD card from my S9 machine in my new AirSense 10 or AirCurve 10 machine? Sleep Devices
    • Why does my machine still blow air after I stop therapy? Sleep Devices
    • How do I find a local dealer for ResMed products? Who do I contact to get new equipment? Contact Us
    • How can I find material related to improving sleep therapy? How do I access the Sleep Library? Sleep Health & Therapy Tips
    • How do I setup or change my cleaning and inspection reminders? Digital Health & Data
    • Where can I view my sleep history in myAir? Digital Health & Data
    • How do I change my notification settings in myAir? Digital Health & Data
    • How do I change my notification settings? Digital Health & Data
    • How do I change the language on the website? Digital Health & Data
    • How to change the time zone? Digital Health & Data
    • What is considered a myAir event? Why do myAir events differ? What does the events per hour mean? Is that the times I stop breathing? Digital Health & Data
    • How is myAir data protected? Is my data safe? Digital Health & Data
    • Why has my session timed out? Digital Health & Data
    • Do you have an FAA compliance letter for your devices? Travel
    • Can the SD Card be used in multiple machines? Sleep Devices
    • Can I use an ozone device with my ResMed mask? Warranty information
    • How can I tell if my ResMed device has been damaged by ozone? Sleep Health & Therapy Tips
    • Does the limited warranty change for damage caused by ozone exposure apply to all ResMed devices (e.g. S9™, Air10™, Astral™, etc.)? Warranty information
    • When does the limited warranty change take effect? Warranty information
    • What does the error code showed on my device mean? Technical Service
    • I use an ozone device that doesn’t modify the ResMed device. If I continue to use it, will it affect the ResMed device limited warranty? Warranty information
    • Will using a UV light device with my ResMed device affect the limited warranty? Sleep Health & Therapy Tips
    • Will my mask or device accessories need to be resupplied more frequently if they are not cleaned with an ozone device? Sleep Health & Therapy Tips
    • Some ResMed authorized service centers use ozone for decontamination, does that affect the limited warranty? Warranty information
    • What altitude can the device be used at? Travel
    • My device is turning on and off unexpectedly, what do I do? Sleep Devices
    • How do I reset my myAir password? Digital Health & Data
    • What is the difference between CPAP, APAP, and Bilevel? Sleep Devices
    • Why it comes with 3 mask pillows? Masks
    • I think my mask is wrong for me should I get a different one? Sleep Health & Therapy Tips
    • I need to get the address of the dealer? May I have the contact of your distributors? Contact Us
    • How do I get a sleep study? Diagnostics
    • How does the AutoSet algorithm work? Sleep Devices
    • How old is my unit? Sleep Health & Therapy Tips
    • How do I adjust settings on my device (pressure, EPR, humidification)? Sleep Health & Therapy Tips
    • Is my unit under warranty? Warranty information
    • I just started my therapy and I don't feel any better, can you help me? Sleep Health & Therapy Tips
    • How do I download the data from my device? Digital Health & Data
    • My device is not working (as expected), what is wrong? Warranty information
    • Can you provide me with the cost of your product? Sleep Devices
    • What does the airline require to travel with my CPAP? Travel
    • Is it difficult to connect the AirMini to a smartphone? Sleep Devices
    • How many AirMini machines can be paired to one smartphone? Sleep Devices
    • How close must the smartphone be to the AirMini for the app to work? Sleep Devices
    • What does "good mask seal" mean? Sleep Devices
    • How can patients change the comfort settings on the AirMini? Sleep Devices
    • Can the patient pair their smartphone with other Bluetooth devices while paired with AirMini? Sleep Devices
    • How do I pair AirMini to a smartphone? Sleep Devices
    • Do I need Bluetooth to use the app? Sleep Devices
    • Does the patient need the app to use the AirMini? Sleep Devices
    • How secure is the Bluetooth connection? Sleep Devices
    • Will a Bluetooth connection with AirMini drain the battery on the smartphone? Sleep Devices
    • How do I reconnect the AirMini to the smartphone? Sleep Devices
    • How do I forget a Bluetooth connection on an Apple (iOS) smartphone? Sleep Devices
    • How do I unpair a Bluetooth connection on an Android smartphone? Sleep Devices
    • Will patient therapy be affected if their smartphone battery discharges completely during the night? Sleep Devices
    • How many smartphones can be paired with an individual AirMini? Sleep Devices
    • How does the AirMini connect to a smartphone? Sleep Devices
    • Do I need to pair the AirMini again if the app crashes? Sleep Devices
    • Is the QR code used after the initial setup? Sleep Devices
    • Is an Internet connection required to use the AirMini app? Sleep Devices
    • Why does the Bluetooth LED on the AirMini glow white? Sleep Devices
    • How do I use the Send Feedback feature? Sleep Devices
    • Where can the patient view their sleep data? Sleep Devices
    • Will my patient lose data if their smartphone battery runs out or the phone disconnects from AirMini? Sleep Devices
    • Can data be recovered if I accidentally erased everything? Sleep Devices
    • When does the AirMini transmit data to the AirMini app? Sleep Devices
    • How does therapy data get from the AirMini to the app? Sleep Devices
    • Is there an SD card available for the AirMini machine? Sleep Devices
    • Can patients view AirMini data prior to the first time connecting a smartphone? Sleep Devices
    • How does the AirMini app calculate the therapy score? Sleep Devices
    • What does "Mask seal" mean? Sleep Devices
    • What does "Events per hour" mean? Sleep Devices
    • What does the Average Pressure value on the Dashboard mean? Sleep Devices
    • How soon after completing therapy will a patient’s AirMini data be available in AirView? Sleep Devices
    • Is there an indicator to show that data is syncing to the cloud? Sleep Devices
    • Does the app need to remain open for data to upload to the cloud? Sleep Devices
    • I can’t see data from my patient’s AirMini in AirView. What’s wrong? Digital Health & Data
    • Does it use a lot of cellular data to send AirMini data to the cloud? Sleep Devices
    • Can I get data older than 365 days from the AirMini in AirView? What happens if patient hasn’t synced their device in the last year? Sleep Devices
    • Can patient use the AirMini App without syncing their smart device to the cloud? Sleep Devices
    • Can I start and stop the AirMini from the AirMini app? Sleep Devices
    • Can I run mask fit on AirMini without a smartphone? Sleep Devices
    • Can the AirMini App inform the patient when to replace supplies? Sleep Devices
    • Can the patient order new supplies from the AirMini app? Sleep Devices
    • Are there help videos available? Sleep Devices
    • How do I change the AirMini prescription settings? Sleep Devices
    • How do I access Clinical Mode from the patient screen? Sleep Devices
    • Can I change a patient’s AirMini settings remotely? Sleep Devices
    • What does "Restore Default settings" on the AirMini app do? Sleep Devices
    • What is the AirMini app? Sleep Devices
    • Why does the AirMini app say the patient didn't use the AirMini when they did? Sleep Devices
    • Does the patient need a smartphone and the app to operate the AirMini? Sleep Devices
    • Does the AirMini app work with an AirSense 10 or AirCurve 10 machine? Sleep Devices
    • Can the patient use the AirMini and myAir for Air10 app at the same time? Sleep Devices
    • Will there be ResScan support for AirMini? Digital Health & Data
    • How much of the smartphone's battery does the AirMini app consume? Sleep Devices
    • Is the AirMini app compatible with iOS or Android tablets? Sleep Devices
    • Where can the patient track their therapy status and progress? Sleep Devices
    • Can the patient generate a summary data report from the AirMini app? Sleep Devices
    • Can the patient use all functions of the AirMini app during therapy? Sleep Devices
    • Can the patient use their smartphone for other things during therapy? Sleep Devices
    • Is there an AirMini app for Windows phone? Sleep Devices
    • How does the patient remove AirMini data from their smartphone? Sleep Devices
    • How does the patient remove AirMini data from their smartphone? Sleep Devices
    • How much memory will the AirMini app take on a smartphone? Sleep Devices
    • Why can't the patient open the User guide in the AirMini app? Sleep Devices
    • Is the 62905 P10 mask packaging include the headgear clips? Masks
    • How do multiple sleep sessions affect the patient's daily therapy score? Sleep Devices
    • What does "Usage hours" mean? Sleep Devices
    • Can the patient see their leak value? Sleep Devices
    • Why is there no humidification for full face masks? Sleep Devices
    • What should patients do if they do not feel they are getting adequate humidification? Sleep Devices
    • What is ActiveAir? Sleep Devices
    • Does ActiveAir increase resistance as the patient tries to exhale? Masks
    • What if the patient feels they are not getting enough air? Sleep Devices
    • How often should the air tubing be cleaned? Sleep Devices
    • Why does the patient complain there is air coming out of their tube? Sleep Devices
    • What therapy mode does the AirMini offer? Sleep Devices
    • Will the patient be at risk if they accidentally cover the air intake while sleeping? Sleep Devices
    • Will the AirMini machine become dirty quickly? Sleep Devices
    • What is the maximum altitude for the AirMini? Sleep Devices
    • Will the AirMini power supply work in other countries? Sleep Devices
    • How does the patient turn Airplane Mode on or off? Sleep Devices
    • Can the patient use an AirMini when traveling on an airplane? Sleep Devices
    • Are there special steps I need to take to look after and maintain these magnets? Masks
    • Can these magnets be disposed of normally with household garbage? Masks
    • What if the patient is concerned the AirMini will fall off the nightstand during the night? Sleep Devices
    • Why is there no user interface? Sleep Devices
    • How much power does the AirMini machine draw? Sleep Devices
    • What is the operating temperature range for the AirMini machine? Sleep Devices
    • What accessories are available for the AirMini? Sleep Devices
    • When should the patient replace the air filter? Sleep Devices
    • What masks can be used with AirMini? Sleep Devices
    • Why are only some masks compatible with AirMini? Sleep Devices
    • Why is the full face mask louder than the other masks? Sleep Devices
    • Does AirMini have a DC-DC converter available? Sleep Devices
    • Is AirMini therapy performance equivalent to an AirSense 10? Sleep Devices
    • Is AirMini noisier than AirSense 10? Sleep Devices
    • Does AirMini have a battery? Sleep Devices
    • Why do I need to keep the magnetic clips more than 2 inches (50mm) from my active medical devices? Masks
    • How reliable is AirMini compared to an AirSense 10? Sleep Devices
    • How does the AirMini motor compare to AirSense10? Sleep Devices
    • How much louder is AirMini compared to an AirSense 10? Sleep Devices
    • What did I and my patients agree to when setting up the AirMini app? Sleep Devices
    • Is patients' information secure? Sleep Devices
    • Are the magnets safe to use? Masks
    • Will the magnetic clips stay secure to the mask frame? Will they come off during the night? Masks
    • What is the relative strength of each clip (in millitesla)? Masks
    • Will the magnetic clips affect the operation of hearing aids or cochlear implants? Masks
    • Do the magnets have the same radiation as my mobile phone? Masks
    • Will the magnet strength deteriorate over time? Masks
    • Will repeated thermal disinfection impact the strength of the magnets? Masks
    • Can these magnets fall out of the clip? Masks
    • Will the clips stick to my dental braces? Can I still use the mask? Masks
    • AutoSet™ Glossary
    • Conducted noise Glossary
    • Expiration Glossary
    • Full face masks Glossary
    • Inspiration time (Ti) Glossary
    • Intubation Glossary
    • Mouth leak Glossary
    • What is AAV (Anti-Asphyxia Valve) Glossary
    • What is AHI (Apnea–Hypopnea Index) Glossary
    • APAP (Automatic Positive Airway Pressure) Glossary
    • Apnea Glossary
    • ASV (Adaptive Servo-Ventilation) Glossary
    • Bilevel therapy Glossary
    • BMI (Body Mass Index) Glossary
    • Chest wall disorder Glossary
    • Climate Control Glossary
    • CO2 wash-out Glossary
    • CompSA (Complex sleep apnea) Glossary
    • COPD (Chronic Obstructive Pulmonary Disease) Glossary
    • CPAP (Continuous Positive Airway Pressure) Glossary
    • CSA (Central Sleep Apnea) Glossary
    • Compliance Glossary
    • Easy –Breathe™ technology Glossary
    • EPR™ (Expiratory Pressure Relief) Glossary
    • Event Glossary
    • Excessive Daytime Sleepiness (EDS) Glossary
    • Flow Glossary
    • Flow limitation Glossary
    • Humidification Glossary
    • Hypopnea Glossary
    • Inspiration Glossary
    • Inspiration pressure Glossary
    • Invasive ventilation; Invasive therapy Glossary
    • intelligent Volume-Assured Pressure Support (iVAPS) Glossary
    • Leak; leaking; leaking air or bad leak Glossary
    • Lower airway Glossary
    • Minute ventilation Glossary
    • Mixed apnea Glossary
    • Nasal masks Glossary
    • Noninvasive ventilation (NIV) Glossary
    • Polysomnography (PSG) Glossary
    • Respiratory rate Glossary
    • Tidal volume Glossary
    • Pulse rate Glossary
    • Therapy pressure Glossary
    • Nasal pillow masks Glossary
    • NMD (Neuromuscular disease) Glossary
    • Non-REM sleep Glossary
    • (NPPV) Non-invasive positive pressure ventilation Glossary
    • OSA (Obstructive Sleep Apnea) Glossary
    • Oximeter Glossary
    • Periodic breathing Glossary
    • Pressure Glossary
    • Pressure port Glossary
    • Radiated noise Glossary
    • Rainout Glossary
    • Ramp Glossary
    • REM sleep Glossary
    • Respiratory system Glossary
    • SDB (Sleep-Disordered Breathing) Glossary
    • Seal (or good seal) Glossary
    • Sleep apnea Glossary
    • Snore index Glossary
    • TiControl™ Glossary
    • Upper airway Glossary
    • Usage Glossary
    • Ventilation Glossary
    • VPAP Glossary
    • Volume Glossary
    • Is the AirFit P30i as effective at delivering the correct therapy as a mask with the tube in the front? Masks
    • How do I clean the parts of the AirFit P30i mask? Masks
    • Will the integrated soft sleeves collect dirt, mold, or mildew? Masks
    • Does the AirFit P30i work with all ResMed PAP devices? Masks
    • Will my hair get caught in the SpringFit Frame? Masks
    • Is it more difficult to get the AirFit P30i mask on and off than other CPAP masks? Masks
    • Can I use a chin strap with the AirFit P30i? Masks
    • How can you tell the difference between cushion sizes? Masks
    • What mask setting do I choose on my PAP machine when used with AirFit P30i? Masks
    • Is AirFit P30i available in both the nasal and full face? Masks
    • How do I know which starter pack to use? Masks
    • How Itell the difference between cushion sizes? Masks
    • How many stocking variations are available for AirFit P30i? Masks
    • Does the AirFit P30i make more noise than other CPAP masks? Masks
    • Are the AirFit P30i frames interchangeable with those of the AirFit N30i? Masks
    • What are the pillow cushion sizes? How do I know which size to choose for my patient? Masks
    • Can all patients fit with AirFit P30i? Why does the small starter pack only come with two nasal pillow cushions? Masks
    • Will the back strap slip on my hair? Masks
    • How do I know which size cushion to choose? Masks
    • I am living in Asia, can I buy device from US? Warranty information
    • What is the antibacterial filter that compatible with AirSense 10: Sleep Devices
    • What is the features of AirTouch F20 Masks
    • The AirTouch F20 cushion shows wear and is breaking down. Does this qualify for a warranty return? Masks
    • Do AirTouch F20 cushions washed with soap and water qualify for a warranty return? Masks
    • Can cushions with very small tears still be used? Masks
    • AirFit F20 and AirTouch F20 User Guide Masks
    • How to cleaning the AirTouch F20 masks Masks
    • What should be take care when using AirTouch F20 Masks
    • Do you have a travel compliance letter? Travel
    • Tech Service Test Technical Service
    • Masks Disinfection and Sterilization Guide Masks
    • AirFit N30i, AirFit P30i Disinfection Guide Masks
    • AirFit F20, AirTouch F20 Disinfection and Sterilization Guide Masks
    • Evaluating noise issues with sleep therapy. Sleep Devices
    • Why has my water tub corroded? Sleep Devices
    • What is the impact if the date and time on the device is set incorrectly. Sleep Devices
    • Contact ResMed or Authorised Distributors Contact Us
    • What is the AirTouch F20 cushion made of? Masks
    • Is the AirTouch F20 made with natural rubber latex? Masks
    • Is the AirTouch F20 cushion recyclable? Masks
    • Does the AirTouch F20 memory foam cushion actually “breathe”? Masks
    • How long is my AirTouch F20 cushion expected to last? Masks
    • Can you clean the AirTouch UltraSoft memory foam cushion? Masks
    • What else besides a CPAP wipe can I use to clean my AirTouch UltraSoft memory foam cushion? Masks
    • Is the UltraSoft cushion warmer to wear through the course of a night compared to silicone? Masks
    • Can I use SoClean to clean my AirTouch F20 mask? Masks
    • How do I clean the other components of my AirTouch mask (other than cushion)? Masks
    • How do I fit and adjust my AirTouch F20 mask? Masks
    • What is the difference between the AirFit F20 and AirTouch F20 full face mask? Masks
    • Can I use the AirTouch F20 cushion with water humidification? Masks
    • Can I use additional accessories with AirTouch, like CPAP mask liners or nasal pads? Masks
    • Can I use my existing AirFit F20 frame with an AirTouch F20 cushion? Masks
    • What is the warranty period for ResMed products? Warranty information
    • Can I get my AirMini repairs after the 2 years warranty period? Technical Service
    • How I can get the data on average pressure applied on myAir or on the device? Sleep Devices
    • What is the air filter for the S9/Air Sense 10? Sleep Devices
    • Can I order Stellar Type 1 spare part, 19518, 19524 Respiratory Care
    • Why did I wake up last night feeling like I was getting too little or too much air? Sleep Health & Therapy Tips
    • I have a cold. Should I keep using my CPAP machine? Sleep Health & Therapy Tips
    • Is my mask making more noise than it should? Sleep Devices
    • What happens if I miss a night of therapy? Sleep Health & Therapy Tips
    • What can I do if I'm experiencing adverse effects? Sleep Health & Therapy Tips
    • Can I talk to someone on the phone for additional help? Sleep Health & Therapy Tips
    • My CPAP machine doesn't have a 3-digit code. Now what? Digital Health & Data
    • My serial number has only 9 digits. Now what? Digital Health & Data
    • Can I set up two CPAP machines using the same email address? Digital Health & Data
    • How many hours should I be sleeping? Sleep Health & Therapy Tips
    • I can't register my CPAP machine in myAir. What do I do? Digital Health & Data
    • Why did I receive an email saying my mask is leaking? Masks
    • How do I disassemble my mask? Masks
    • Can I use tubing wraps with my heated tube? Tubing
    • How can I travel with my CPAP machine? Travel
    • Can I use my CPAP with a battery? Travel
    • I can't see information about my type of mask in my Library. Why not? Digital Health & Data
    • What is Sleep Disordered Breathing? Sleep Health & Therapy Tips
    • What do I do during a Home Sleep Test (HST)? Diagnostics
    • What do I do during a Sleep Lab Test? How are they different from a Home Sleep Test? Diagnostics
    • How long will a sleep test last for? Diagnostics
    • What is the AHI on my sleep report? Diagnostics
    • I am waking up feeling tired every morning. Do I have sleep apnea? Sleep Health & Therapy Tips
    • What does CPAP stand for? Sleep Health & Therapy Tips
    • How can I make an appointment to talk to someone about my sleep? Sleep Health & Therapy Tips
    • What causes obstructive sleep apnea (OSA)? Sleep Health & Therapy Tips
    • What causes the airway to close during sleep? Sleep Health & Therapy Tips
    • What can I expect from CPAP therapy? Sleep Health & Therapy Tips
    • What are the benefits of using sleep apnea therapy? Sleep Health & Therapy Tips
    • How does PAP or CPAP sleep apnea therapy work? Sleep Health & Therapy Tips
    • Why do I need to treat sleep apnea? Sleep Health & Therapy Tips
    • How common is sleep apnea? Sleep Health & Therapy Tips
    • Where do I get started with my sleep apnea treatment? Sleep Health & Therapy Tips
    • Do I need a CPAP machine? Sleep Health & Therapy Tips
    • Will I feel better straight away on sleep apnea therapy? Sleep Health & Therapy Tips
    • How often should I go back to my doctor for a 'check-up' when I'm on therapy? Sleep Health & Therapy Tips
    • Why do people snore? Sleep Health & Therapy Tips
    • What are the different types of snoring? Sleep Health & Therapy Tips
    • My partner snores every night, does this mean he has sleep apnea? Sleep Health & Therapy Tips
    • What are the signs that I snore at night? Sleep Health & Therapy Tips
    • Is there anyway to stop snoring? Sleep Health & Therapy Tips
    • Should I see a doctor about my snoring? Sleep Health & Therapy Tips
    • How do I know if I have insomnia? What are the symptoms? Sleep Health & Therapy Tips
    • What is causing my insomnia? Sleep Health & Therapy Tips
    • Can shift work effect my sleep and give me insomnia? Sleep Health & Therapy Tips
    • Can I do my sleep test in the comfort of my own home? Diagnostics
    • How severe is my sleep apnea? Diagnostics
    • Obsolescence letter for S9 Sleep Devices
    • AirView Access and Registration Digital Health & Data
    • AirView Patient Management, Remote Monitoring, Telemonitoring, Telecare Digital Health & Data
    • AirView User Roles Digital Health & Data
    • AirView Diagnostics
    • AirView Training Digital Health & Data
    • I'm finding it hard to fall asleep when using my sleep apnea therapy machine. Can you help? Sleep Health & Therapy Tips
    • I am finding it hard to breathe against the flow of air. Anything that can help? Sleep Health & Therapy Tips
    • What is AirView Action Groups? Digital Health & Data
    • I purchased a new device from overseas recently, now it is not working well, can you help to repair it? Warranty information
    • How long will it take me to get used to using my sleep apnea therapy equipment? Sleep Health & Therapy Tips
    • What is a CPAP machine? Sleep Health & Therapy Tips
    • What is an APAP machine? Sleep Devices
    • What’s the correct way to fit a mask? Masks
    • How can I keep my mask on at night? I often remove it while I'm sleeping without realising it. Sleep Health & Therapy Tips
    • I am not feeling the benefits of CPAP therapy. What can I do? Sleep Health & Therapy Tips
    • What is a BiPAP machine? Sleep Devices
    • My mask doesn’t seem to be right for me. Do I have any other options? Sleep Health & Therapy Tips
    • How can I tell if my CPAP mask needs replacing? Masks
    • How do I clean my mask? Masks
    • Mask support Documents, Disinfection, Sterilization, Compatibility List Masks
    • What's the best way to clean my mask? Masks
    • What cleaners should I not use when cleaning my mask? Masks
    • How often should I be cleaning my CPAP equipment (mask, tubing and machine)? Sleep Devices
    • Do I have the right CPAP mask size? I have to strap it on so tight to obtain a seal that it hurts. Masks
    • Can I buy mask replacement components? Masks
    • How do I manage my long hair, beard or moustache when wearing my CPAP mask? Masks
    • Do I need to clean my mask headgear, if so, how? Masks
    • How do I replace the headgear on my CPAP mask? Masks
    • How can ResMed's EPR setting help me fall asleep on therapy? Sleep Health & Therapy Tips
    • How can ResMed's SmartStart™ setting help me fall asleep on therapy? Sleep Health & Therapy Tips
    • How can ResMed's Ramp feature help me fall asleep on therapy? Sleep Health & Therapy Tips
    • How do I replace the filter for my therapy equipment? Sleep Health & Therapy Tips
    • How do I replace the hose for my therapy equipment? Sleep Devices
    • Can I receive additional support online for my sleep apnea treatment? Sleep Health & Therapy Tips
    • How do you adjust to wearing a CPAP mask? Masks
    • I keep seeing a sad face next to ‘mask seal’ in my Sleep Report. What does this mean? Masks
    • I don’t think I have been set up with the right mask. How do I know which mask is right for me? Masks
    • Which CPAP mask is right for me? Masks
    • What's the difference between the F30, F20, N20, N20 Classic and P10? Masks
    • Which mask is appropriate for a full beard? Masks
    • What is the difference between fixed pressure and automatic CPAP machines? Sleep Devices
    • How do CPAP machines work? Sleep Devices
    • How do you use a CPAP machine? Sleep Devices
    • Where can I buy accessories for my CPAP equipment? Masks
    • What is the ResMed PowerStation RPSII compatible with? Travel
    • What is the external battery availability for AirSense 10 and its accessories? Travel
    • What does the red sad face next to ‘humidifier’ mean on my sleep report? Humidifiers
    • I've heard that the humidifier tubs often leak - is this true? Humidifiers
    • What type of water do I fill my humidifier with? Humidifiers
    • How do I setup my AirMini machine? Sleep Devices
    • How do I get the right fit on my AirFit F30 full face mask? Masks
    • What size AirFit P30i nasal pillows mask is right for me? Masks
    • How do I get the right fit on my AirFit P30i nasal pillows mask? Masks
    • Any tips on managing mask leak with the AirFit P30i nasal pillows mask? Masks
    • Will I be able to roll over while wearing the AirFit N30i nasal cradle mask? Masks
    • How do I disconnect and reconnect the vent on my AirFit P30i nasal pillows mask? Masks
    • How do I get the right fit on my AirFit N20 Classic nasal mask? Masks
    • How do I maintain my AirTouch F20 full face mask? Masks
    • Can I run my sleep apnea machine off solar power? Travel
    • How will I be able to power my CPAP machine on an airplane? Travel
    • Can my therapy machine run from the 400Hz power supply on the aircraft? Travel
    • Will the x-ray scanners at airport security affect my therapy machine? Travel
    • How does Airplane Mode affect data transmission? Travel
    • How do I clean my AirTouch F20 full face mask weekly? Masks
    • Will I need to have my sleep apnea machine adjusted if I travel at high altitudes? Travel
    • How can I tell if the AirSense 10, AirCurve 10 or Lumis machine is in Airplane Mode? Travel
    • How do you power the AirMini on a plane? Travel
    • Webinar: ApneaLink Air Webinars
    • How could I know that device have a built-in CAM PCB? Sleep Devices
    • AirMini Marketing Materials Marketing Materials
    • How to delete myAir App account. Digital Health & Data
    • What are the models available for Lumis and Air 10? Sleep Devices
    • What is the material of Airsense 10 water chamber? Sleep Devices
    • Why am I exhausted on Sundays? Sleep Health & Therapy Tips
    • AirSense™ 10 Marketing Materials Marketing Materials
    • AirFit™ F20 & N20 Marketing Materials Marketing Materials
    • AirFit™ P10 Marketing Materials
    • Astral Marketing Materials Marketing Materials
    • Lumis Marketing Materials Marketing Materials
    • Stellar Marketing Materials Marketing Materials
    • Is the therapy delivered by the AirFit N30i CPAP mask the same as a mask with the tube at the front? Masks
    • Can I add a shortcut to the Home screen of my smart phone/tablet? Digital Health & Data
    • What question is your article answering?
    • Can you die from sleep apnea? Sleep Health & Therapy Tips
    • How do I use myAir? Digital Health & Data
    • How can I add myAir to my favourites? Digital Health & Data
    • Which browsers are compatible with myAir? Digital Health & Data
    • When I create a myAir account, it says I can't register now. What do I do? Digital Health & Data
    • Why can't I sign in? Digital Health & Data
    • How can I change my email address? Digital Health & Data
    • How can I stop receiving email and SMS notifications? Digital Health & Data
    • How do I set up myAir to send me coaching tips and cleaning reminders by SMS? Digital Health & Data
    • I changed my email address and now I don't get coaching tips. Why not? Digital Health & Data
    • What are some symptoms of lack of sleep? Sleep Health & Therapy Tips
    • What happens when I don't sleep? Sleep Health & Therapy Tips
    • What can I do when I can't sleep? Sleep Health & Therapy Tips
    • What are the different types of insomnia? Sleep Health & Therapy Tips
    • Is there any cure for my insomnia? Sleep Health & Therapy Tips
    • What are the different types of sleep apnea? Sleep Health & Therapy Tips
    • Is sleep apnea hereditary? Sleep Health & Therapy Tips
    • What are the effects of sleep apnea? Sleep Health & Therapy Tips
    • How do I cure sleep apnea without CPAP therapy? Sleep Health & Therapy Tips
    • Is snoring bad for you? Sleep Health & Therapy Tips
    • What question is your article answering?
    • test Technical Service
    • The following message is displayed on the device: “Date and time cannot be set in the past" Technical Service
    • The following message is displayed on the device: “High leak detected, connect your tubing” Technical Service
    • The following message is displayed on the device: "High leak is detected, Connect your water tub or side cover" Technical Service
    • The following message is displayed on the device: "Read-only SD card, remove, unlock and re-insert Your card" Technical Service
    • The following message is displayed on the device: "SD card error, remove your card and press Start to begin therapy" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 003 Description: Mask over pressure (severe)" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 001 Description: Motor has stalled (hardware)" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 002 Description: Mask over pressure (mild)" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 004 Description: Main PCB over temperature" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 005 Description: Motor supply over-voltage" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 006 Description: Motor stall (software)" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 007 Description: Motor hardware out of bounds" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 008 Description: Motor sticky" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 009 Description: Motor H bridge failure" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 010 Description: Flow sensor stuck low" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 011 Description: Flow sensor stuck high" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 012 Description: No flow data" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 019 Description: Motor ESD" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 013 Description: Pressure sensor drift" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 018 Description: Calibration data error" Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 020 Description: Flow sensor CRC error" Technical Service
    • The following message is displayed on the device: "Tubing blocked, check your tubing" Technical Service
    • My mouth is very dry and uncomfortable Technical Service
    • The air pressure in my mask seems too high (it feels like I am getting too much air) Technical Service
    • Air is leaking from around my mask Technical Service
    • I’m getting droplets of water on my nose, in the mask and air tubing Technical Service
    • The air pressure in my mask seems too low (it feels like I am not getting enough air) Technical Service
    • No display on the device Technical Service
    • My screen is black Technical Service
    • My humidifier is leaking Technical Service
    • SmartStart is enabled, but the device does not automatically start when the patient breathes into their mask Technical Service
    • Air is leaking from around the mask Technical Service
    • SmartStart is enabled, but the device does not automatically stop when the patient removes their mask Technical Service
    • The following message is displayed on the device: "System fault, refer to user guide, Error 017 Description: EEPROM data error" Technical Service
    • I have stopped therapy, but the device is still blowing air Technical Service
    • My therapy data has not been sent to my care provider Technical Service
    • Do I need an internet connection to use AirView? Digital Health & Data
    • How long does the link for "reset your password" stay active?
    • Digital Health & Data
    • What question is your article answering?
    • What question is your article answering?
    • Can I edit/change my username? Digital Health & Data
    • Why have I been taken back to the login screen? (logged out) Digital Health & Data
    • Who is able to reset the user password? Digital Health & Data
    • I have forgotten my login password and don't have an email address to reset it. What do I do? Digital Health & Data
    • Can an organization have just one login for the entire office or will they be required to have one for each user? Digital Health & Data
    • How does a physician become linked-up with a DME? Will the physician dashboard of AirView look different? Do you have an example of what this will look like?
    • What additional software is required for AirView? Digital Health & Data
    • What are the supported operating systems? Digital Health & Data
    • What browsers are supported by AirView? Digital Health & Data
    • What devices are supported for latest version of AirView?
    • Digital Health & Data
    • Why can't I see daily detailed data? Digital Health & Data
    • What types of cards are compatible with AirView? Digital Health & Data
    • Can physicians do a card download without prior association? Digital Health & Data
    • My Card downloads are not working Digital Health & Data
    • What is the maximum amount of data I can download at one time? Digital Health & Data
    • I have installed the latest version of Java but I am still getting a message to upgrade to the latest version of Java. Why? Digital Health & Data
    • From what date is data downloaded to AirView for my patient? Digital Health & Data
    • Data has not been received for more than 3 days Digital Health & Data
    • I have no wireless connectivity. Why? Digital Health & Data
    • Unable to Download data from SD card using Internet Explorer. Getting an error message “Loading is taking longer than expected. Continue to wait or refresh the page(F5) to try again”
    • Digital Health & Data
    • Why can't I see the 'Include detailed data' checkbox when performing a card download? Digital Health & Data
    • What is the maximum number of days I can download for detailed data using a SD card? Digital Health & Data
    • I created a patient during card download, however I can see the patient on the Wireless patients screen too. Why? Digital Health & Data
    • What happens if I have multiple studies on my ApneaLink Air? Digital Health & Data
    • How can I access the studies recorded on my ApneaLink Air that are not displayed in AirView? Digital Health & Data
    • What does "Test complete" mean? Digital Health & Data
    • What happens if devices are mistakenly swapped and the patient records their study on a wrong device? Digital Health & Data
    • How do I download the data into AirView? Digital Health & Data
    • What is the default recording threshold set on my ApneaLink Air? Digital Health & Data
    • Does AirView support downloading data from ApneaLink Plus? Digital Health & Data
    • Why can't I switch the analysis parameters to AASM 2013?
    • How do I link an ApneaLink Air to an active patient record? Digital Health & Data
    • Why is my Compliance Report showing less than 30 days? Digital Health & Data
    • Why can't I select the 30-day compliance report option (disabled)? Digital Health & Data
    • How can I generate a report with custom dates? Digital Health & Data
    • I have plugged in the ApneaLink device but it is not linked to my patient record. Why?
    • How do I print a report? Digital Health & Data
    • How many days are displayed in the chart in the compliance report? Digital Health & Data
    • I have successfully downloaded the SD card but I am getting the following message on charts page: "Day period ending must be in a valid date format". What can I do to see the chart? Digital Health & Data
    • Where can I find patient therapy information such as AHI, AI etc. Digital Health & Data
    • Is it possible to filter compliance over a date range? Digital Health & Data
    • I would like to add our Company logo to the AirView report. How do I achieve this? Digital Health & Data
    • My usage statistics (in reports) do not match my usage charts (on webpage), why?
    • How can a user know if changes were made to the therapy/prescription? Digital Health & Data
    • My usage for a day on charts page (on webpage) is showing GREEN even though the tool tip says the usage period is not compliant, why?
    • What does the dotted line on the Respiratory graph for iVAPs on the Therapy PDF report represent?
    • Digital Health & Data
    • What does the colour of the bar graph in the patient chart indicate? Digital Health & Data
    • What does the first and second dotted line on the Pressure graph for iVAPs on the Therapy PDF report represent?
    • Digital Health & Data
    • I am using a compatible S9 device but why can't I generate a detailed report? Digital Health & Data
    • How can I tell which days have detailed data available via AirView? Digital Health & Data
    • Are the detailed data parameters on the graph average or median values? Digital Health & Data
    • Which signals are available in the Detailed Report? Digital Health & Data
    • I entered 'last 30 days' in creating my detailed report but only generated 7 nights of data?
    • How can I see leak, pressure and event graphs in the user interface? Digital Health & Data
    • What do CSR and RERA mean as shown in the compliance or therapy reports and compliance export file? Digital Health & Data
    • The remote assist page section is missing for AirMini. Why? Digital Health & Data
    • I have subscribed to Action groups. Will patients with AirMini be shown in this groups? Digital Health & Data
    • Will the AirMini device be able to send data directly to AirView wirelessly? Digital Health & Data
    • What is the “Total used hours (since last service)” in the Compliance Report? Digital Health & Data
    • Can I do a card download from the AirMini device to AirView?
    • I have used the AirMini device yesterday from 9 pm to 10 pm. However, AirView shows a different usage time. Why? Digital Health & Data
    • In the logs>Device Fault section I cannot see any AirMini Logs. Why? Digital Health & Data
    • I want to download my data and have it comply to the AASM 2012 guidelines. How can I select this? Digital Health & Data
    • How do I manually score the data signals? Digital Health & Data
    • The signals are a bit small. Can I adjust the amplitude (height) of the signals? Digital Health & Data
    • Can I see the abdominal effort in this study? Digital Health & Data
    • What do the colors of the signals mean? Digital Health & Data
    • How do I generate a diagnostic report? Digital Health & Data
    • Without dual effort belts how can I diagnose paradoxical breathing? Digital Health & Data
    • Why does the oximetry signal clip below 70%? Digital Health & Data
    • What are the amplitudes of the signals? Digital Health & Data
    • Can I filter the diagnostic patients list? Digital Health & Data
    • Can I sign the diagnostic report electronically? Digital Health & Data
    • Can I access my regular therapy patients? Digital Health & Data
    • Can I clear my diagnostic patients list? Digital Health & Data
    • I am unable to locate a patient in my exported summary report. Why? Digital Health & Data
    • The Signed Diagnostic report does not show the correct patient's address. Why? Digital Health & Data
    • Can I download the Diagnostic Data from AirView and import into my PC software? Digital Health & Data
    • I am a physician. I am unable to electronically sign the report. Why Digital Health & Data
    • What do the status icons mean?
    • Digital Health & Data
    • What's the default diagnostic report format? Digital Health & Data
    • How do I change the default diagnostic report format? Digital Health & Data
    • I have changed my report format to detailed but I am only seeing the standard diagnostic report option, why? Digital Health & Data
    • What's the difference between a standard and a detailed diagnostic report? Digital Health & Data
    • How do I change the number of patients displayed on my All patients list? Digital Health & Data
    • Can I change my set up date after I have created a patient record? Digital Health & Data
    • Is set up date equivalent to start day of therapy? Digital Health & Data
    • Why can I no longer see the notes icon on the “All patients” page for my patient? Digital Health & Data
    • What filtering options are available in AirView?
    • Digital Health & Data
    • When someone puts a comment in the notes section will it be flagged so others will know? Digital Health & Data
    • Will AirView have reminders to make their schedule for Replenishment calls?
    • I have successfully created a location but I am unable to see the new location in the locations list. Why? Digital Health & Data
    • Am I able to deactivate my patients? Digital Health & Data
    • How do I see the list of Inactivated patients?
    • Digital Health & Data
    • I deactivated a patient yesterday in AirView. However today I can see that the patient is active and showing on the "All patients" page. Digital Health & Data
    • Will the monitoring schedule be automatically activated if I activate one of the Inactivated patients? Digital Health & Data
    • I have just activated one of my inactivated patients. How do I activate the monitoring schedule for this patient? Digital Health & Data
    • When I Inactivate a patient, will the device associated with the patient be removed automatically? Digital Health & Data
    • What question is your article answering?
    • I have changed the Data Access Plan for a patient. How do I check the data access plan that the patient was previously on? Digital Health & Data
    • I would like to check the Prescription report and Diagnostic reports for the patient that was referred to by the physician. How can I do so? Digital Health & Data
    • What does the incomplete status on the “Integrator” page indicate? Digital Health & Data
    • I am unable to see the required Integrator in the dropdown list on the Integrator page. Why? Digital Health & Data
    • Where can I find the device number for my AirSense 10 device? Digital Health & Data
    • The “Add Integrator” button is not visible on the Integrators page. Why?
    • I have added the correct details. However, the status still shows as incomplete. Why? Digital Health & Data
    • The “Add Integrator details” button is not visible on the “Create Patients” page. Why? Digital Health & Data
    • What do "Mask (online)" and "Mask (device)" on the AirSense 10 device status log mean? Digital Health & Data
    • I created a patient during card download, however I can see the patient on the Wireless patients screen too. Why? Digital Health & Data
    • What is an AutoSet for Her mode? How is it different from the AutoSet mode? Digital Health & Data
    • How Do I Change the Data Access Option for the patient? Digital Health & Data
    • I am unable to change the Setting for my AirMini device in AirView. Why? Digital Health & Data
    • Can I see the humidifier setting for AirMini? Digital Health & Data
    • Can AirMini be used as a Compliance device? Digital Health & Data
    • I am a clinical user. I am unable to change the Data Access option for the patient. Why? Digital Health & Data
    • I have a patient in AirView with an Air10 device. The Patient is travelling and is using an AirMini Device. Can the AirMini data be merged with his Air10 patient profile? Digital Health & Data
    • The setting on my AirMini App is different from AirView prescription page. Why?
    • When creating a new user, I have allocated which locations are accessible to the physician clinical user but all patients can still be seen in all organization locations. Why? Digital Health & Data
    • Where do I add the BMI information? Digital Health & Data
    • Where can I find a newly referred patient for therapy?
    • In what order do patients appear in the Referrals dashboard? Digital Health & Data
    • How can I send a diagnostic patient for therapy?
    • How do I sign my prescription report? Digital Health & Data
    • The "Send Results" button on the prescription page is disabled. Why? Digital Health & Data
    • I would like to prescribe the pressure for my patient. How can I do this? Digital Health & Data
    • Are there any changes to the AASM guideline?
    • I am unable to add the prescription to the patient. Why?
    • Digital Health & Data
    • I have plugged in the ApneaLink device but it is not linked to my patient’s AirView. Why? Digital Health & Data
    • What is the definition of Compliance or a Compliant patient? Digital Health & Data
    • What is the default Data Access? Digital Health & Data
    • What happens if the billing plan is expired, will the Remote Assist data keep coming through for Japan? Digital Health & Data
    • For the default "SD card Only" Data Access, is the Remote Assist indefinite? Digital Health & Data
    • Will the Data Access change be captured in the log files? Digital Health & Data
    • How do I cancel the Data Access for a patient? Digital Health & Data
    • I am a clinical user with no "Data Access Manager" permission. What shall be the Data Access option for a new patient that I create? Digital Health & Data
    • Can the Physician Clinical user see the Data Access for a patient? Digital Health & Data
    • Do I need to manually send my CPAP data? Digital Health & Data
    • Why did I wake up last night feeling like I was getting too little or too much air? Digital Health & Data
    • Is my mask making more noise than it should? Digital Health & Data
    • I have a cold. Should I keep using my CPAP machine? Digital Health & Data
    • Can I talk to someone on the phone for additional help? Digital Health & Data
    • I have a beard. How can I get a better mask fit? Digital Health & Data
    • My CPAP machine displayed an error message. What should I do? Digital Health & Data
    • My pressure feels lower than it used to. Why? Digital Health & Data
    • Why isn't my humidifier working? Digital Health & Data
    • How do I order supplies? Digital Health & Data
    • How do I clean my mask, tubing and humidifier tub? Digital Health & Data
    • How do I get a CPAP machine? Sleep Devices
    • How to get a CPAP machine without a sleep study? Sleep Devices
    • How do I know what size CPAP mask I need? Masks
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