I got a new machine and updated my serial number and device number. Why don't I see data?

Data for your new device is not available until the first night after you update your serial number and device number and use your machine.

If you already used your machine for the first night but you don't see data, check that:

• Your CPAP machine is turned on and plugged into power.
• You have a good wireless signal on your machine.
  The more bars you see on the wireless signal icon on your machine, the better the signal strength. If you do not see many bars, move the machine to a better location.
• Your machine is not set to airplane mode.
  For more information about turning off airplane mode, see your machine's user guide.
• The serial and device numbers in myAir match what is on the back of your machine.