Humidifier tub: If the tub is not in the proper position, it may cause additional noise while the machine is running.
Solution: Remove and check for any cracks. If there are no visible cracks, reinsert the tub and turn the device on to see if the noise issue was resolved. If adjusting the tub did not solve the issue, try inserting a new tub, if available, and test again.
Accessories: Accessories and device parts may also cause noise issues if they are not functioning properly.
Solution: Check the filter for any clogs, which may cause noise issues. If the filter is not clogged, verify that the patient is using a ResMed tube. From AirView™, check the air tubing column of the Remote Assist tab, which will display the type of tubing connected.
Connecting a ResMed tube may resolve the noise.
Mask leak: A high unintentional leak can also be a possible noise source originating from the mask.
Solution: Check the patient’s most recent therapy data in AirView. Under the Remote Assist tab, the “recent usage and leak” section will show if there is a high unintentional leak.
If there is a leak, check to see if it is a mouth leak. If so, consider switching to an AirFit™ F20 full face mask.
If there are no mouth leaks and the high unintentional leak persists even after readjusting the mask, consider switching to an AirFit P10 nasal pillows mask which features QuietAir™ technology.
