My therapy data has not been sent to my care provider.

1. Your wireless coverage may be poor

 If no wireless connection icon is displayed on the top right of the screen, no wireless network is available.
Make sure that the device is placed where there is coverage (ie, on your bedside table, not in a drawer or on the floor). If instructed to do so, send the SD card to your care provider. The SD card also contains your therapy data.

2. Device may be in Airplane mode. Turn off Airplane mode.